Warranty & after-care
What happens after handover: how to look after your interiors, and how to ask for help.
After handover
A care guide
Notes for each finish in your home, handed over with the keys.
Adjustments
Doors, drawers and hinges can settle as a home is lived in; they are made to be re-adjusted.
One point of contact
The same team that built it, for any question after handover.
Raising a request
Send us a message with photos of what needs attention, and we'll arrange a visit.
Caring for your finishes
- Laminate
- Any mild cleaner; avoid hot pans directly on the surface.
- Matte lacquer
- Soft cloth and mild soap; no abrasive pads.
- Oak veneer
- Dust and wipe with a barely damp cloth; keep out of long direct sun to limit colour change.
- Stone worktops
- Wipe acids and oils promptly; reseal natural stone as advised for the type.